“Japan’s largest grocery store chain, recently became the world’s first company to use AI to track the smiles and emotional state of staff who interact with customers. It will be rolled out at all 240 Japanese locations.”
Insights for Navigating an Uncertain World
“Japan’s largest grocery store chain, recently became the world’s first company to use AI to track the smiles and emotional state of staff who interact with customers. It will be rolled out at all 240 Japanese locations.”
Mark Skidmore is Professor of Economics at Michigan State University where he holds the Morris Chair in State and Local Government Finance and Policy. His research focuses on topics in public finance, regional economics, and the economics of natural disasters. Mark created the Lighthouse Economics website and blog to share economic research and information relevant for navigating tumultuous times. View more posts
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