Artificial Ignorance: Spellcheck is My Enemy

“I got to interact with either a person or a robot on Hotels.com’s “chat.” I think it was a person. I explained my problem. The entity said he or she would attend to it, call the hotel and set it right. I tried to type ‘God bless you.’ It turned up on the screen like this: ‘*** bless you.’ I tried again, a little later in the exchange. Same thing. This is very serious, friends. ‘God’ is a forbidden word on a major hotel booking site!”

https://celiafarber.substack.com/p/artificial-ignorance-spellcheck-is?utm_source=post-email-title&publication_id=257742&post_id=89378113&isFreemail=false&utm_medium=email

Published by markskidmore

Mark Skidmore is Professor of Economics at Michigan State University where he holds the Morris Chair in State and Local Government Finance and Policy. His research focuses on topics in public finance, regional economics, and the economics of natural disasters. Mark created the Lighthouse Economics website and blog to share economic research and information relevant for navigating tumultuous times.

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