Nation States Must Lead in Building Equitable Human-Centric Digital Economies
“If you left your house this morning and realized you forgot your smartphone, would you go back for it? Ten years ago probably not. But if I didn’t have my phone with me this morning, I wouldn’t have been able to use contactless payment for the subway or order a ride-hail service. Once I managed to get to the office, getting in would have been a problem without my health check app. I wouldn’t have been able to use my digital loyalty card or mobile wallet at the coffee counter, use a food delivery app, or go out for lunch in a New York City restaurant without showing my vaccine passport. And worse, the only phone number I know by heart is my Mom’s and that’s only because it’s the same number we had growing up.”
(We do well to ponder where all of this is leading…)